If your medication has no refills but you believe additional medication is needed, you must call your provider or the pharmacy to request that your medication be renewed. Since your provider will usually be busy when you call, you may need to leave a message with office staff. You will be called back, usually the same day, regarding your request.

You should request medication renewal when you have at least 7 days of medication left. This will allow time, if needed, to schedule an appointment so your doctor/nurse will know how you are doing before renewing the medicine.

Depending on the refill you are requesting, your provider may want to see you in person before renewing your prescription if you have not had a recent appointment or have an upcoming appointment scheduled. In some cases, your provider may authorize a medication renewal over the phone without requiring a clinic visit. You should bring all prescription and over the counter medications you are taking when you come for your appointment so your provider and the pharmacy can check for possible harmful drug interactions.

If you go to the pharmacy before 4 p.m. you should be able to pick up your medication at the Baywell Health Center pharmacy the same day. For late visits to the pharmacy, your renewal may not be ready until the next day.